Senior App Store Optimization (ASO) Specialist

Permanent employee, Full-time · Remote (THB), Chiang Mai

Introduction

Mission Statement

Drive exceptional app visibility and growth through data-driven ASO strategies while leading optimization initiatives for our portfolio of 2 App Store and 40+ Play Store applications. Partner with cross-functional teams to maximize app performance metrics and contribute to the company's overall mobile growth strategy.

Expectations and Outcomes
  • Develop and execute comprehensive ASO strategies resulting in measurable improvements in app store rankings, visibility, and conversion rates

  • Lead keyword research and optimization efforts to achieve at least 25% improvement in organic downloads within the first 6 months

  • Analyze and report on key ASO metrics, providing actionable insights to stakeholders and maintaining detailed documentation of optimization efforts

  • Successfully manage and optimize app listings across multiple territories and languages, ensuring consistent brand messaging and localization quality

  • Plan, execute, and optimize Apple Search Ads campaigns to drive user acquisition and support organic growth initiatives

  • Conduct regular competitor analysis and market research to identify trends and opportunities for improvement

  • Generate monthly performance reports highlighting key metrics, insights, and recommendations for continued growth

  • Collaborate with product, marketing, and development teams to ensure alignment of ASO strategies with overall business objectives

Responsibilities

ASO Strategy Development and Execution

  • Create and implement data-driven ASO strategies to improve app rankings and visibility.

  • Develop a roadmap for achieving organic growth objectives, including a 15% increase in organic downloads within three months.

  • Test and refine strategies using A/B testing and performance analysis.

Keyword Research and Optimization

  • Perform advanced keyword research and analysis to identify opportunities for growth.

  • Optimize app metadata (titles, descriptions, keywords, etc.) for target keywords across app stores.

  • Monitor and refine keywords to ensure alignment with trends and user search behavior.

App Listing Management

  • Manage and update app store listings, ensuring brand consistency and localization quality for all territories and languages.

  • Collaborate with design teams to optimize creative assets, including screenshots, videos, and app icons.

  • Optimize release notes to highlight key features and updates.

Performance Monitoring and Analysis

  • Analyze app store metrics such as impressions, downloads, conversion rates, and rankings.

  • Generate detailed monthly performance reports with actionable insights and recommendations.

  • Monitor competitor performance and market trends to identify new opportunities.

Cross-Functional Collaboration

  • Work closely with product, marketing, and development teams to align ASO strategies with business goals.

  • Provide feedback to developers on app performance and release cycles to optimize store rankings.

  • Support localization efforts by collaborating with linguists and regional teams.

Competitor and Market Research

  • Conduct regular competitor analyses to identify strengths, weaknesses, and opportunities.

  • Stay updated on app store algorithm changes and market trends to adapt strategies.

  • Research customer preferences and behaviors to refine ASO efforts.

Creative Asset Optimization

  • Test and optimize app store creatives, including screenshots, feature graphics, and videos.

  • Conduct A/B tests for creative elements to maximize conversion rates.

  • Ensure all assets adhere to app store guidelines and maintain brand standards.

Apple Search Ads Management

  • Plan and launch new ASA campaigns regularly

  • Monitor existing campaigns and optimize performance

  • Follow up with ASO marketers on their ASA campaign performance

Tool Utilization and Data Analysis

  • Leverage ASO tools like App Tweak or similar and App Annie to gather data and insights.

  • Use analytics platforms and tools (e.g., App Store Connect, Google Play Console) for performance tracking.

  • Apply SQL or other data querying methods for deeper data analysis when needed.

Dashboard Creation & Maintenance

  • Develop and maintain a comprehensive dashboard to consolidate ASO performance metrics across regions and tools

  • Ensure data accuracy and regular updates of all dashboard components

  • Create visualizations that effectively communicate key metrics to stakeholders

Reporting and Documentation

  • Maintain comprehensive documentation of ASO efforts, including methodologies, tests, and outcomes.

  • Provide stakeholders with regular updates on ASO initiatives and results.

  • Prepare detailed presentations to communicate key insights and strategies.

Team Leadership and Mentorship

  • Mentor junior team members and share best practices for ASO.

  • Lead ASO-related training sessions and knowledge-sharing initiatives.

  • Represent ASO expertise in cross-departmental meetings and projects.

Requirements
  • Bachelor's degree in Marketing, Business, Computer Science, or related field

  • 5+ years of experience in ASO or mobile app marketing

  • Demonstrated success in improving app store performance metrics

  • Experience managing app store presence for apps with 1M+ downloads

  • Proven track record of implementing successful ASO strategies

  • Strong portfolio of optimization cases and results

  • Experience with international markets and localization

  • Advanced knowledge of mobile app marketing landscape

  • Fluent in English; additional languages are a plus

  • Experience with data analysis and reporting

Skills

Hard Skills

Required:

  • Expert proficiency in App Tweak and its full suite of features, including native reporting tools

  • Advanced understanding of app store algorithms and ranking factors

  • Strong experience with A/B testing methodologies for app store listings

  • Proven track record in keyword research and optimization

  • Advanced knowledge of app store guidelines and best practices

  • Expertise in metadata optimization and localization strategies

  • Proficiency in analyzing and interpreting ASO metrics

  • Experience in creating and optimizing app store creative assets

  • Strong understanding of mobile app analytics platforms

  • Knowledge of mobile app development lifecycle including:

    • App store design guidelines and asset requirements

    • Understanding of app store review processes

    • Beta testing programs (TestFlight/Google Play Beta)

    • Version update requirements and their impact on ASO

    • Release notes optimization

    • Understanding how app performance and updates affect store rankings

    • Experience with app store A/B testing tools and methodologies

Preferred:

  • Basic SQL knowledge for data querying and analysis

  • Experience with additional ASO tools (e.g., App Annie, Sensor Tower)

Soft Skills

  • Strategic thinking and problem-solving abilities

  • Excellent project management and organizational skills

  • Strong communication and presentation abilities

  • Leadership and mentoring capabilities

  • Ability to work independently and as part of a team

  • Adaptability and flexibility in a fast-paced environment

  • Detail-oriented with strong analytical mindset

  • Proactive approach to identifying and solving problems

  • Stakeholder management and relationship building

Benefits
  • 13 Thai national holidays
  • 17 personal holidays
  • Thailand visa & work permit
  • Private health insurance and social security (if in Thailand)
  • Wellness reimbursement - Gym/yoga/massage
  • Coworking space reimbursement for remote employees 
  • The possibility of home office, remote work, and work & travel
  • Casual and friendly work environment, t-shirts and jeans are welcome
  • Regular workshops for on the job learning and training
  • Regular team events & outings
  • Annual company trip
  • Free coffee, food & snacks
How To Apply

As part of the application process, we would like you to record a brief 2-minute video introduction to help us get to know you better.

Please include the following in your video:

  • A brief introduction of yourself - name, background, and a few personal details

  • Why you’re interested in this position

  • A highlight of your relevant skills or experience that make you a great fit for the role

  • (Optional) Any personal interests or passions that help us understand who you are

Uploading your video:

  • Once your video is ready, please upload it to Google Drive

  • Ensure anyone can view the video via the Google Drive link

  • Paste the link to your video into the application form

About us

Founded in 2016, Ling is one of the fastest-growing tech companies in the world. Our mission is simple: we want to unite the world by connecting people from different cultures. That's why our team developed the Ling app - a language learning app focused on offering high-quality lesson content for Asian and Eastern European languages.

Thank you for your interest in working with Ling!
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